SwissTransfer is the privacy-friendly transfer favoured by European dentists attentive to GDPR. It remains, however, a transfer: for a lab the structured archive is irreplaceable.
SwissTransfer, developed by Infomaniak, has in recent years become the file transfer of reference for numerous privacy-conscious European professionals. Free of charge, without account, hosting exclusively Swiss, 50 GB per transfer, retention up to thirty days: a technically very solid offering that has gained ground among Italian and Swiss dentists attentive to GDPR.
It nonetheless remains a transfer service: the intended use is sending a file to a recipient, not managing the order workflow of a lab. The question is not whether SwissTransfer is a good service — it is. The question is whether it is the tool appropriate to what a lab must perform daily.
What you receive — free of charge, from your appointed lab. Comparison conceived for those who upload files and wish to understand what changes in their daily operations.
| Service |  CadCamCloud | SwissTransfer |
|---|---|---|
| Free for you (permanently) | Yes | Yes |
| Guided form — what to attach and with which data is specified | Yes | No |
| Status of your work items in real time | Yes | No |
| Permanent history — files are not subject to expiry | Yes | No |
| Direct chat with the lab in the platform | Yes | No |
| Recorded and consultable communication | Yes | No |
| Mobile companion app | Coming soon | No |
| Register free of charge Free account, no card required. |
What you manage — workflow tools, branding, integrations and medico-legal compliance. Pricing and features at the various paid plan levels below.
| Service | CadCamCloud | SwissTransfer |
|---|---|---|
| Pricing model | Flat per lab (EUs free of charge) | Free plan only |
| Forms configurable on the lab side | Yes | No |
| Order workflow managed (status per file) | Yes | No |
| Ten-year medico-legal archive (immutable PDF/A) | Yes | No |
| Complete portal white-label | Yes | No |
| REST API + signed webhooks | Yes | No |
| Exclusive EU hosting | Yes | Yes |
| Structured exportable audit log | Yes | No |
| Register free of charge Free account, no card required. |
What is obtained at each level. Cells marked "—" indicate tiers not offered in the competitor price list — a public fact, not an opinion.
| Level | CadCamCloud | SwissTransfer |
|---|---|---|
| Pro · Entry paid | €12–15 / month
| Tier not available in the price list |
| Premium · Mid | €29–39 / month
| Tier not available in the price list |
| Enterprise · Top | By quotation
| Tier not available in the price list |
| Register free of charge Free account, no card required. |
SwissTransfer is entirely free of charge, with no paid plans. It is funded within the Infomaniak ecosystem (hosting, kSuite cloud). The offering is simple and generous: 50 GB per transfer, maximum thirty-day retention, no account requirement.
CadCamCloud has a free Basic plan with 20 GB (with advertising in the portal), then Pro €12/month annual (€15 monthly) with 75 GB, and Premium €29-39/month. The difference is not the price — both provide a free-of-charge option: SwissTransfer is free for episodic transfers, CadCamCloud is free for commencing a permanent practice-lab flow. The difference is what each provides, not what each costs.
SwissTransfer permits 50 GB per transfer, a generous value. Maximum retention is thirty days, after which the file is deleted definitively. There is no organisation, search, filter: each transfer is an isolated event identified by a link.
For a lab receiving fifty STLs per month, after twelve months access to six hundred distinct expired links is required. CadCamCloud resolves the problem structurally: every submission received flows into the lab archive, organised by practice, patient, type, status. Retention is ten medico-legal years, not thirty days.
SwissTransfer is hosted exclusively in Switzerland (Infomaniak, Swiss green datacentres). Switzerland is considered an adequate country by the European Commission for the transfer of personal data, and is therefore GDPR-compatible. End-to-end encryption optional with user-side password.
CadCamCloud is hosted in the European Union (Hetzner DE, Wasabi EU). It generates an immutable PDF/A for each submission according to ISO 19005 standard and AGID Guidelines, with public verification QR. Retention is explicitly ten medico-legal years. It is not solely encryption: it is a structured auditable archive.
SwissTransfer is pure transfer. It has no user account, no forms, no statuses, no public API. By design — and it is a legitimate choice — it is designed for maximum simplicity of the single transfer event.
CadCamCloud proceeds from the order: the lab configures a form for each work item type, practices upload within structured forms, each file has its own tracked status. REST API with complete OpenAPI, signed webhooks to integrate the lab management system.
SwissTransfer provides no white-label. The link is swisstransfer.com, the interface is SwissTransfer.
CadCamCloud Premium provides a public portal under your domain (lab.cadcamcloud.net or, on Enterprise, full domain of the lab). Logo, colours, price list, gallery of your work. For the practices it is the portal of your lab.
Free account, no card required.
Swiss hosting offers certain additional guarantees under Swiss data protection law. For healthcare data of Italian patients, however, the applicable law is GDPR + Italian Privacy Code, and Swiss hosting adds no specific guarantees compared to EU hosting. CadCamCloud Hetzner DE is GDPR-by-design, not GDPR-compatible-by-virtue-of-adequate-country.
No, maximum retention is thirty days. SwissTransfer is designed for transfer, not for archive. For the ten-year medico-legal retention required by MDR a structured archive tool is required.
The CadCamCloud account is free for the practices and onboarding requires a few minutes. The advantage for them is concrete: complete history of submissions always accessible, real-time status of work items, no link expiry. Once the branded portal of your lab is viewed, initial friction tends to diminish.
The interface is available in Italian, English, French, German and Spanish. Hosting is in EU datacentres (Germany) — external to Switzerland, yet in territory considered adequate by Swiss data protection law. For exclusively Swiss clientele with strict CH residency requirements, this is assessable in an Enterprise clause.
Without reservation. They are distinct tools and may be used in parallel without interference. Numerous labs retain SwissTransfer for occasional non-clinical cases, and utilise CadCamCloud for the structured flow of orders from practices.
Start free with the Basic plan, or book a thirty-minute guided demo.
Sources
Every figure reported in these pages is verified against a public price list.
Public data updated on 17 May 2026
The data reported derive from the official public price lists of the respective services, verified on the date indicated above. CadCamCloud is neither affiliated with nor sponsored by any of the services cited. Trademarks belong to their respective owners and are used for descriptive comparison purposes. For up-to-date data please refer to the official sites, which may update prices and features without prior notice.
Consumer price lists undergo frequent variation. For updated data please refer to the sites of the respective services. Quarterly re-check.